Fibre Speed Very Slow!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Fibre Speed Very Slow!
Fibre Speed Very Slow!
25-02-2015 10:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just a quick question for Tech Support.
I am on the 'Fibre Essentials' package and live no more than 200 yards from the 'Green Box', but my speeds seem very slow for what I am paying for.
I have done various speed tests and the fastest download speed recorded is 2.83 Mb/s. Upload is in the high 9s but that is not what I am paying for.
Can someone please look into this for me as I am not that happy paying for what is touted as 'Superfast Broadband' with download speeds from 38 Mb/s, just to get 2.83 Mb/s.
Thank you.
Re: Fibre Speed Very Slow!
25-02-2015 12:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre Speed Very Slow!
25-02-2015 2:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre Speed Very Slow!
25-02-2015 6:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre Speed Very Slow!
25-02-2015 7:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you.
Re: Fibre Speed Very Slow!
25-02-2015 7:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre Speed Very Slow!
26-02-2015 6:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can't say that I am impressed by this...
Time to look elsewhere I think, which is a shame as I have been with PlusNet since 1997.
Re: Fibre Speed Very Slow!
27-02-2015 9:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: plusnettony The account hadn't completed at this side. We just need to finish it off for you.
Has this been done?
If it has, and the speeds I'm getting are the best you can offer, I'm disappointed.
Will I get a reply to this I wonder.
Re: Fibre Speed Very Slow!
28-02-2015 9:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre Speed Very Slow!
28-02-2015 3:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre Speed Very Slow!
28-02-2015 11:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Matthew Everything is showing fine on our end.
Are you running these tests over a wired or wireless connection?
Wired.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Fibre Speed Very Slow!