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Fibre Speed / Line Fault

Posts: 26
Registered: ‎07-01-2013

Fibre Speed / Line Fault

When my fibre was installed the BT engineer said the line was faulty and they needed to do work in the road but they would need traffic control as it was a main road, i don't think it has been done and we are experiencing slower and slower speeds.
Could look into and see if this can be resolved.
Rob D
Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Fibre Speed / Line Fault

Unfortunately I don't see this referenced on your account, the last notes I can see are from a phone fault in February.
Can you run through the faults checker at and we'll get this looked into.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff