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Fibre Speed / Line Fault

r2obd
Grafter
Posts: 26
Registered: 07-01-2013

Fibre Speed / Line Fault

Hi,
When my fibre was installed the BT engineer said the line was faulty and they needed to do work in the road but they would need traffic control as it was a main road, i don't think it has been done and we are experiencing slower and slower speeds.
Could look into and see if this can be resolved.
Thanks
Rob D
1 REPLY
Community Gaffer
Community Gaffer
Posts: 17,650
Thanks: 642
Fixes: 162
Registered: 05-04-2007

Re: Fibre Speed / Line Fault

Unfortunately I don't see this referenced on your account, the last notes I can see are from a phone fault in February.
Can you run through the faults checker at https://faults.plus.net and we'll get this looked into.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff