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Fibre Speed / Line Fault
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Fibre Speed / Line Fault
17-04-2015 8:39 AM
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Hi,
When my fibre was installed the BT engineer said the line was faulty and they needed to do work in the road but they would need traffic control as it was a main road, i don't think it has been done and we are experiencing slower and slower speeds.
Could look into and see if this can be resolved.
Thanks
Rob D
When my fibre was installed the BT engineer said the line was faulty and they needed to do work in the road but they would need traffic control as it was a main road, i don't think it has been done and we are experiencing slower and slower speeds.
Could look into and see if this can be resolved.
Thanks
Rob D
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Re: Fibre Speed / Line Fault
18-04-2015 10:14 AM
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Unfortunately I don't see this referenced on your account, the last notes I can see are from a phone fault in February.
Can you run through the faults checker at https://faults.plus.net and we'll get this looked into.
Can you run through the faults checker at https://faults.plus.net and we'll get this looked into.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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