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Fibre Speed Less Than Expected

FIXED
maborajkumar
Dabbler
Posts: 12
Thanks: 1
Fixes: 1
Registered: ‎13-12-2016

Re: Fibre Speed Less Than Expected

‎17-12-2016 12:25 PM

Update. I have left a reply in the fault ticket.

Message 16 of 19
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Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: Fibre Speed Less Than Expected

‎17-12-2016 12:37 PM

All booked in for 21st in the afternoon. Apologies for the wait, that's the earliest appointment I was offered.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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maborajkumar
Dabbler
Posts: 12
Thanks: 1
Fixes: 1
Registered: ‎13-12-2016

Re: Fibre Speed Less Than Expected

Fix

‎22-12-2016 3:31 PM

Engineer came in yesterday and moved my port in the cabinet looks like that was the cause of my speed slowdown since i am getting speeds within my estimates.

Message 18 of 19
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Chris
Legend
Posts: 17,724
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Registered: ‎05-04-2007

Re: Fibre Speed Less Than Expected

‎22-12-2016 3:55 PM

Good to hear! Thanks for letting us know.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 19 of 19
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