Fibre Router Keeps Dropping WiFi

[#1]

Every time my daughter puts on her IPAD and I have my laptop on the wifi stops on the router - I have to swtich off the Pad. log onto the Router and set another channel - then I can use both devices - we are situated about 4 foot away from it do distance is not an issue - this happens every day! - Hopefully a replacement router might work but considering I have been told (by customer services) they are not very good and you are going to produce your own, I highly doubt it.. Frustrating as my old "BT" router which broke a month ago worked great never one issue

[#2]

Hi batman1056,
Thanks for posting.
As you've tried changing the wireless channels, it seems likely that another router may be the solution. Therefore, I'd be happy to send a replacement router just to rule it out. It will be the same model of router but I don't see any problems with that. Let me know if you want me to arrange this for you.
Tony.

[#3]

Tony - thanks - I called up last night and have been told one is out today. Just for note - had to change again today when I switched on the Ipad and the Laptop - now on 10! - very frustrating

[#4]

Hi,
I think this should fix it, but let us know if you still have problems with the new one and we'll think of something else to get you sorted.
Tony.