Fibre Profile since BT Work
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Fibre Profile since BT Work
26-08-2016 10:35 AM
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Hi PlusNet people.
So I lost fibre for 20 days last/this month.
Since the work with BT was completed my line speed has dropped from high 70mb to aroud 50mb.
Download speedachieved during the test was - 47.22 Mbps
For your connection, the acceptable range of speedsis 35.65 Mbps-50.93 Mbps .
Additional Information:
IP Profile for your line is - 50.93 Mbps
Upload speed achieved during the test was - 9.31Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Did a disconnect and waited for a minute or 2 and reconnected.
Download speedachieved during the test was - 47.76 Mbps
For your connection, the acceptable range of speedsis 35.65 Mbps-50.93 Mbps .
Additional Information:
IP Profile for your line is - 50.93 Mbps
Upload speed achieved during the test was - 10.38Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
As I am on the 80/20 profile (or should be) can I ask someone to take a look and see what is happening please?
From my current connection speed:
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:50.8 Mb
Many thanks in advance:
Re: Fibre Profile since BT Work
26-08-2016 12:39 PM
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Our tests aren't showing any obvious cause but the speeds are lower then what I'd expect.
I'd recommend raising this at https://faults.plus.net
Re: Fibre Profile since BT Work
26-08-2016 12:43 PM
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Thanks Matt, I will add it to my exiting fault
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