Fibre Modem Connection Stats

[#1]

Hi, I just wondered if it's possible to find out how well my Openreach modem is staying connected? With the modem being locked down by Openreach I can't gather this info myself but I think I remember PlusNet have some graphs that show this although I'm not sure if they work for fibre? Nothing wrong with my service as far as I know and getting a good 75Mb ds and 18Mb us but just curious how the Openreach modem is holding out.

[#2]

The router (not the modem) might give you an uptime or time since last connection, which will help see how long you've been connected without a drop. I've attached a connection graph below for you:

[#3]

Thanks Chris.
Ref the graph are those drops VDSL drops or PPP drops? It's just I've dropped/re-established the PPP session myself a few times to hop gateways.

[#4]

It should display PPP drops, it shows connections to our RADIUS servers. However we have seen instances where if the drop is quick enough it doesn't register.

[#5]

Ok. They're probably just my PPP drops then so it sounds pretty good. Thanks for the info.

[#6]

The Openreach  Huawei (HG612) throws out a lot of line details if you don't mind flashing firmware....
Always use your own spare ( usual action sites / exchange site ect).  If there is any faults that require a visit you don't want to give openreach an easy excuse to bill you £150 for a non standard cpe.

[#7]

Yup keeping a standard spare is always a good idea ..
Shame BT is soo keen on hiding vdsl stats ..

[#8]

I've got one of the ECI ones so it sounds like it would be quite complicated to get any info out of that. I guess I could get a HG612 as a spare to satisfy my curiosity.
I am curious why Openreach lock them down. Is it they don't want us to see something or change something or both I wonder?

[#9]

Sorry to hijack this thread but Chris could you also send me my graph, Thanks

[#10]

PN  welcome line stat info with any faults  

@CrystalJayme
Might be work also sending a ticket in for a Radius Log if its been missed by CS
https://www.plus.net/wizard/?p=wizard&page=22934&wizard_id=38

[#11]

Thanks for the advice I have raised a ticket  
dick:quote

[#12]

What would be the feasibility of PN having the above graph info viewable on-demand via the member centre?

[#13]

It is something that's been requested before, but with the other development items we have (including regulatory ones that we *have* to do) it's not easy to prioritise. I'll mention it again and see if we can get the work scaled so we know how long it'll take.

[#14]

Quote from: CrystalJayme

Thanks for the advice I have raised a ticket

I'm just about to reply. Let me know if you'd like to see anything else.

[#15]

Thanks Chris I received your reply and the image very much appreciative 
jim:quote