Fibre Line Speed reduced over time.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Fibre Line Speed reduced over time.
Fibre Line Speed reduced over time.
28-07-2015 2:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have been a Fibre unlimited customer a while, well over a year now, and a plusnet customer for nearly ten years.
When I first had fibre installed I had a consistent measured speed result of around 57mb down and 17Mb up. I discovered a few months ago that it had dropped to 41mb down and 12 up. I also see that my line profile is set to 41.2mb, which suggests that is why my download speed is down.
I did have some router and modem issues a while ago, so I gather that a repeated connect and disconnect from a fibre service will result in your line speed being reduced to improve stability.
Can my profile please be reset to the 80/20 so I get back to my original speeds? If not then as I am paying the cost of the 80/20 I might as well save some beer money and reduce my account to the 40/10 one.
Many thanks
Steve
Re: Fibre Line Speed reduced over time.
28-07-2015 2:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre Line Speed reduced over time.
28-07-2015 3:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The speeds will have most likely dropped due to crosstalk as more users swap to FTTC and our suppliers wouldn't investigate this as it's not a big drop.
Re: Fibre Line Speed reduced over time.
28-07-2015 9:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Mathew - I wouldn't consider a measured actual download (with bt wholesale speed checker) reduction from 57mbps to 43mbps over several months as not a big drop - its almost 20%.
I have now searched the forum for Crosstalk and have a better idea what the problem could be. I have seen talk of 'Vector' curing crosstalk, any idea if and when its going to be rolled out?
Re: Fibre Line Speed reduced over time.
28-07-2015 10:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Fibre Line Speed reduced over time.
28-07-2015 10:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: loveridge Fair point, Estragon, its 40/20
Unfortunately it is 40/2. But that may only be for new provisions, so if you are changing down from 80/20, it would hopefully be to 40/20 rather than the new 40/2 (but someone from CRT can confirm).
Re: Fibre Line Speed reduced over time.
29-07-2015 1:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Don't really know what else I could do to get my upload speed back to > 10Mbps
Maybe a 3rd party VDSL modem might help with tweaking the SNR & MTU?
Re: Fibre Line Speed reduced over time.
29-07-2015 2:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
They don't offer the 40/10, and there is no way they would downgrade anyone from 80/20 to 40/20. For the simple reason that there isn't an Openreach 40/20. Plusnet supplied 40/20 by connecting the customer on 80/20 and capping the top speed to 40Mbps.
To downgrade someone to it now would just in effect be a discount on the product they are on, but Plusnet paying out the same as now.
Re: Fibre Line Speed reduced over time.
29-07-2015 10:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just to confirm, it'd be 40/2.
Re: Fibre Line Speed reduced over time.
29-07-2015 8:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Cheers all. Thread can be closed.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Fibre Line Speed reduced over time.