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Fibre Issues

Agarnettclarke
Newbie
Posts: 2
Registered: ‎04-11-2019

Fibre Issues

Our fibre broadband has recently been getting really slow with speed that were usually 20-25mbps now giving us 5-6mbps.
Can this be fixed asap before I start looking for new suppliers
1 REPLY 1
Beyhive
Plusnet Help Team
Plusnet Help Team
Posts: 722
Thanks: 100
Fixes: 43
Registered: ‎25-02-2019

Re: Fibre Issues

Hi @Agarnettclarke, sorry to hear you're having broadband issues.

 

I can see that you have since spoken to a colleague of mine in the technical team who have detected an external fault which we are expecting it to get resolved by midnight on 06/11/2019

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team