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Fibre Internet not working

Nightrider_1uk
Newbie
Posts: 4
Thanks: 1
Registered: ‎16-09-2016

Fibre Internet not working

Internet and phone went down last friday. phone came back late friday evening but still no internet. Cant get hold of plusnet without waiting a long time.  Seems like the customer service has stopped being Award Winning

 

2 REPLIES
geek26
Aspiring Pro
Posts: 192
Thanks: 31
Fixes: 2
Registered: ‎20-08-2016

Re: Fibre Internet not working

Hi,

 

You can raise a broadband fault at: faults.plus.net once you have done this the relevant team will reach out  to you to provide you an update

 

 

James

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,533
Fixes: 12
Registered: ‎01-12-2010

Re: Fibre Internet not working

Eventually one of PN staff here may see this ,, and  sort it out for you Thumbs Up

You will have to PM them your username Wink

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