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Fibre GEA Test Details Request

goldenfibre
Aspiring Pro
Posts: 2,613
Thanks: 48
Fixes: 2
Registered: 01-06-2010

Fibre GEA Test Details Request

Hi could you please run my fibre line test called GEA Test Details as I like see what my line performance are like at present. Thanks.

7 REPLIES
Plusnet Staff
Plusnet Staff
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Registered: 22-08-2015

Re: Fibre GEA Test Details Request

Sure thing, I'm off work for the weekend though.

Watch this space on Monday. Smiley
From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
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 Anoush Mortazavi
 Plusnet Staff
goldenfibre
Aspiring Pro
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Registered: 01-06-2010

Re: Fibre GEA Test Details Request

Thanks Smiley

rongtw
Seasoned Hero
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Registered: 01-12-2010

Re: Fibre GEA Test Details Request

i am a bit amused here ,, why does he have to wait till Monday ?? is there no one else who can do it .

i know its not major but its not doing him proud

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Plusnet Staff
Plusnet Staff
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Registered: 22-08-2015

Re: Fibre GEA Test Details Request

I feel that I'm going above and beyond posting outside of my work time.

Apologies if it doesn't come across the way though.

Unless any of my social media colleagues pick up on this over the weekend, I'll grab the service test detail on Monday. Smiley
From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Staff
rongtw
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Registered: 01-12-2010

Re: Fibre GEA Test Details Request

@Anoush  i do appreciate your help from home Thumbs Up  but it comes across as if because its weekend no one is at work to do what is a simple test ?

After all support is supposed  to be 7 days a week .

Ps sorry if it came across as a attack at yourself

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Community Gaffer
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Re: Fibre GEA Test Details Request

Support is 7 days a week, however it's not often that someone is around in the forums at a weekend. I can see that goldenfibre has requested this on their account and has a response.

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 Chris Parr
 Plusnet Staff
goldenfibre
Aspiring Pro
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Registered: 01-06-2010

Re: Fibre GEA Test Details Request

No need for GEA Test Details now as I have got it from Plusnet Tech support. But thanks anyway. But, you can do it again if u wish but I think the test will be no difference below:

 

GEA Test Detail
Circuit ID	NA	Service ID	BBEU***************
 
 
Test Outcome	Pass
Test Outcome Code	GTC_FTTC_SERVICE_0001
Description	GEA service test completed and no fault found but unable to check for customer equipment connected to modem.
Main Fault Location	OK
Sync Status	In Sync
Downstream Speed	79.9 Mbps
Upstream Speed	20.0 Mbps
Appointment Required	N
Fault Report Advised	N
NTE Power Status	PowerOn
Voice Line Test Result	Pass
Bridge Tap	Not Detected
Radio Frequency Ingress	Not Detected
Repetitive Electrical Impulse Noise	Not Detected
Cross Talk	Not Detected
Estimated Line Length In Metres	243.6
Upstream Rate Assessment	Very Good
Downstream Rate Assessment	Very Good
Interference Pattern	Not Detected
Service Impact	No Impact Observed
Home Wiring Problem	Not Detected
Downstream Policing Discard Rate	0.0
Customer Traffic Level	Upstream and Downstream Traffic Detected
Profile Name	0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off
Time Stamp	2017-02-04T20:00:00
Parameters	MIN	MAX	AVG
Down Stream Line Rate	79.9 Mbps	80.0 Mbps	79.9 Mbps
Up Stream Line Rate	19.9 Mbps	19.9 Mbps	19.9 Mbps
Up Time	0.0 Sec	900.0 Sec	888.1 Sec
Retrains	0.0	1.0	0.0
Current and Last 15 Minute Bin Performance
Parameters	Last Traffic Count(Upto 15 mins)	Current Traffic Count(Upto 15 mins)
Start Time Stamp	2017-02-17T19:32:57Z	2017-02-17T19:47:57Z
Ingress Code Violation	1	0
Egress Code Violation	0	0
Errored Seconds	0	0
Severely Errored Seconds	0	0
Unavailable Seconds	0	0