Fibre Extra
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Fibre Extra
23-03-2020 4:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
I've just upgraded from Fibre to Fibre Extra, and had confirmation that I'm up and running. I appear to be syncing exactly the same as before upgrading. The data rate ( 9997 / 39950) is exactly the same as before, leading me to think that I'm possibly still on the 40/10 profile. More concerning are the Maximum Data Rate and Attenuation figures, which suggest I may not get much more than I was previously, anyway. I'm hoping I haven't made a mistake in upgrading. Any comments would be welcome.
Dave
Fixed! Go to the fix.
Re: Fibre Extra
25-03-2020 7:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @CorbyDave, thank you for getting in touch.
I can confirm that your modify order to 80/20 will complete anytime on 26/03/2020
Thank you for your patience.
26-03-2020 10:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you.
All completed fine now. Just wish the Openreach cabinet was a bit closer!
Dave
Re: Fibre Extra
26-03-2020 11:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Glad to hear it has been sorted @CorbyDave,
Let us know if you have any further queries please.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page