Fibre Extra vs Fibre

[#1]

I am currently on fibre extra because when i went to fibre from adsl2 it was either 80/20 or 40/2 from plusnet and i needed the upload speed.
Is the current fibre (non extra) offering from plusnet now 40/10? If it is, could i downgrade because i actually get 55/12 and 40/10 would be fine.

[#2]

Hi @cjags 

I can see that you are currently not in any form of contract and you are paying on a monthly rolling process, therefore this change should not pose an issue. 

Please call out Customer Options Team to discuss this further 

Telephone number:
0800 013 2632 or 0330 123 9197 (Both free from a Plusnet Landline)
 

Opening Times:
08:00 - 20:00 Monday to Friday
09:00 - 19:00 Saturday
09:00 - 18:00 Sundays

Kind Regards, 

Alisdair 
 

[#3]

Does that mean plusnet unlimited fibre is now 40/10?

[#4]

Hi @cjags 

That is correct - from the back end of last year we have been provisioning Fibre accounts at 40/10

. 

Thanks