Fibre Extra speeds at 20/0.5, link speed is 70+/20 - what to do?
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27-08-2020 9:14 AM
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Having seen a drop in performance recently, I ran a few speed tests (BTW and whatever the default Google is). I'm consistently seeing 20/0.5 instead of my usual 75/19. The BTW further diagnostics tells me I should be getting about 74/20
I unplugged the audio circuits, turned off the wireless connections at the router, plugged in one PC, and rebooted. Same numbers.
Recent history: re-contracted in early July; nearby thunderstorm in late July (which took out a phone).
Does anyone have any suggestions?
TIA, Stephen
Fixed! Go to the fix.
Re: Fibre Extra speeds at 20/0.5, link speed is 70+/20 - what to do?
28-08-2020 8:26 PM
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Plusnet support suggested I pull the front plates off the BT connection and try a different microfilter. I think I threw all my microfilters out with my SCART cables, so they are sending me a new one.
I found a straight through adapter. No change, still 20/0.5.
14-09-2020 3:04 PM
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A visit from Openreach diagnosed an underperforming modem. I scoured the house for a Hub, swapped it, and speeds are respectable again.
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