Fibre Extra speed not worth the extra?

[#1]

@MikeBz  you will get the same results if you only do speed checks in those circumstances - it takes time for profiles to change.

A better check would be to look at the sync and max attainable speeds in both circumstances.

Sync speeds may well stay the same because of the banding, but if max attainable increases greatly in the test socket it will be due to your internal wiring.

HTH.

[#2]

Thanks @Gandalf , I will wait until next week and check again.

@Mustrum where can I get that information from?  If I go to the router (Plusnet Hub One) web interface, log in, and show Advanced settings->Broadband->Connection I get:

DSL Line Status

Connection Information

Line state:	Connected
Connection time:	1 days, 23:06:06
Downstream:	42.05 Mbps
Upstream:	8.648 Mbps

[#3]

@MikeBz  ah, you are so close, if you go to Advanced/Troubleshootting/Help Desk you will find those and many more settings.

HTH

PS

If you post the contents, make sure you hide your username and any orger sensitive info.

[#4]

Doh!!!  Here it is (not using the master/test socket - when I've got time I'll see how if/how it changes when I do that):

1. Product name: Plusnet Hub 2. Serial number: AAAAAAAAAAAAAAAAA 3. Firmware version: Software version 4.7.5.1.83.8.263 Last updated 22/03/19 4. Board version: Plusnet Hub One 5. DSL uptime: 2 days, 00:09:19 6. Data rate: 8648 / 42051 7. Maximum data rate: 8644 / 48492 8. Noise margin: 6.0 / 8.3 9. Line attenuation: 29.6 / 20.5 10. Signal attenuation: 29.3 / 19.5 11. Data sent/received: 586.4 MB / 11.8 GB 12. Broadband username: xxxxxxxxxxxxxxxxxxxxx 13. 2.4 GHz Wireless network/SSID: YYYYYYYYYYYYYYYY 14. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s)) 15. 2.4 GHz Wireless security: WPA2 16. 2.4 GHz Wireless channel: Automatic (Smart Wireless) 17. 5 GHz Wireless network/SSID: YYYYYYYYYYYYYY 18. 5 GHz Wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s)) 19. 5 GHz Wireless security: WPA2 20. 5 GHz Wireless channel: Automatic (Smart Wireless) 21. Firewall: Default 22. MAC Address: ZZZZZZZZZZZZZZZZ 23. Modulation: G.993.2 Annex B 24. Software variant: AA 25. Boot loader: 1.0.0

[#5]

Afternoon Mike, looks like your speeds have increased marginally following your line being reset but they're still both below where we'd expect. Could you reply to your ticket 198458417 with when you'll be free for an engineer to visit? I'll then book this in for you as soon as I can and I'll let you know when they'll be visiting you to investigate further.

[#6]

Thanks @Gandalf .  Yes things have improved, especially download speed - the BT Wholesale speed checker is now giving ~44Mbps down and ~8.5Mbps up.  I will reply to the ticket.

[#7]

No problem Mike, I'll respond back to your ticket shortly