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Fibre Extra lower than expected upload speed

Intrepitd3D
Newbie
Posts: 2
Registered: 22-04-2016

Fibre Extra lower than expected upload speed

According to BT Wholesale the upload speed on my line should be -20Mb/s.

However, its never more than about 9Mb/s

I upgraded to Fibre Extra specifically because i need a high upload speed, at £40 a month it is expensive.

So i would like the speed BT wholesale say my line is capable of, please.

 

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3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,623
Thanks: 533
Fixes: 205
Registered: 01-01-2012

Re: Fibre Extra lower than expected upload speed

The BTWholesale speedtest will always show the maximum possible upload speed profile for the product your on rather then your sync speed.

Your estimated upload speed is between 15.4 and 10.5mbps however this refers to the sync speed and not your actual throughput.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Intrepitd3D
Newbie
Posts: 2
Registered: 22-04-2016

Re: Fibre Extra lower than expected upload speed

Thanks for the reply Smiley , please explain why my Throughput would be less than my Sync Speed.

Plusnet Help Team
Plusnet Help Team
Posts: 5,623
Thanks: 533
Fixes: 205
Registered: 01-01-2012

Re: Fibre Extra lower than expected upload speed

This page here explains that for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team