Fibre Extra keeps ReBooting
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Fibre Extra keeps ReBooting
26-09-2017 6:37 PM
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Folks,
My daughter had standard fibre with Plusnet and initially had serious problems uploading, regular drops made uploading a nightmare.
Not sure what was done but this very slowly appeared to resolve itself.
She recently upgraded to Fibre Extra and again there are unusual amounts of reboots.
Same equipment so why now reboots?
Geffers
Re: Fibre Extra keeps ReBooting
26-09-2017 7:46 PM
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@geffers wrote:
Same equipment so why now reboots?
Because it's faster. It will be pushing the line harder. The SNRM will be lower.
Also the DLM will probably have been reset.
Re: Fibre Extra keeps ReBooting
28-09-2017 12:25 PM
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Hi there,
The best thing to do would be to make sure the checks here have been followed, just to rule out any potential causes within the home: https://goo.gl/tu2WWu
Once done a fault can be reported at http://faults.plus.net
Re: Fibre Extra keeps ReBooting
28-09-2017 6:21 PM
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Adam,
This is just an upgrade from their slower fibre so nothing's changed except the cost (higher) and connection reliability (lower).
This is ridiculous, rebooted AGAIN today.
Geffers
Re: Fibre Extra keeps ReBooting
28-09-2017 7:03 PM
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How many VDSL2 disconnections per day are you talking about?
Re: Fibre Extra keeps ReBooting
29-09-2017 1:27 PM
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Mine keeps rebooting too. At least twice a day, up to 8-9 times a day.
Seems to be more prevalent since the last firmware update, any way to roll it back?
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