cancel
Showing results for 
Search instead for 
Did you mean: 

Fibre Extra connection drops at 11PM daily

Newbie
Posts: 1
Registered: 2 weeks ago

Fibre Extra connection drops at 11PM daily

Hi,

I've had Fibre extra for 3 weeks now as a new Plusnet customer.

The connection deteriorates, slows and drops at around 11PM each evening.  

The connection will drop and reconnect multiple times around this time.  I can't confirm if this issue continues later into the night.

I've spoken to Plusnet support but they did not help and I haven't heard anything since from them which is disappointing.

Any advice to get this sorted would be appreciated.

thanks