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Fibre Extra (24 hour upgrade?)

thedyes0
Rising Star
Posts: 80
Thanks: 1
Fixes: 1
Registered: ‎29-04-2015

Fibre Extra (24 hour upgrade?)

Hi Plusnet,
Currently I'm on your 38mb fibre option getting 37.5 down and 17.5 up, I'm interested in upgrading again depending on the speeds I will get in the extra package.
Would it be possible to get a temporary (24 hours or so) upgrade some time to test/check my speeds.
Thanks
2 REPLIES 2
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Fibre Extra (24 hour upgrade?)

Either one of the DCT guys will be able to tell you your speed, or you can find out yourself by running the BT Speed Test http://speedtest.btwholesale.com/ and Further Diagnostics - look for the IP Profile.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Fibre Extra (24 hour upgrade?)

Your estimate is around 72mbps and your currently syncing at the full 80/20 speeds so you'd get the full speeds.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team