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Fibre Disconnecting (almost daily).

Hooked
Posts: 7
Registered: ‎14-04-2012

Fibre Disconnecting (almost daily).

Hi, 

Recently (last two weeks) my fibre connection has been dropping at random times of the day. Most recently was today at 1500, a copy of the router logs for the period is below. 

During the outage the router lights go to orange, the B light flashes until it reconnects. The router is plugged into the master socket, no other devices are plugged in to the socket. 

any assistance identifying if this is a router or BT line issue would be appreciated. 

 

15:01:57, 22 Dec.

(2761952.270000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username

15:01:57, 22 Dec.

(2761952.270000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'

15:01:54, 22 Dec.

(2761949.500000) WAN operating mode is VDSL

15:01:54, 22 Dec.

(2761949.500000) Last WAN operating mode was VDSL

15:01:52, 22 Dec.

(2761947.360000) PPP IPCP Receive Configuration ACK

15:01:52, 22 Dec.

(2761947.350000) PPP IPCP Send Configuration Request

15:01:52, 22 Dec.

(2761947.340000) PPP IPCP Receive Configuration NAK

15:01:52, 22 Dec.

(2761947.330000) PPP IPCP Send Configuration ACK

15:01:52, 22 Dec.

(2761947.330000) PPP IPCP Receive Configuration Request

15:01:52, 22 Dec.

(2761947.300000) PPP IPCP Send Configuration Request

15:01:50, 22 Dec.

(2761945.380000) PPPoE is up - Down Rate=59927Kbps, Up Rate=18979Kbps; SNR Margin Down=9.7dB, Up=9.2dB

15:01:50, 22 Dec.

(2761945.360000) CHAP authentication successful

15:01:50, 22 Dec.

(2761945.320000) CHAP Receive Challenge

15:01:50, 22 Dec.

(2761945.320000) Starting CHAP authentication with peer

15:01:50, 22 Dec.

(2761945.320000) PPP LCP Receive Configuration ACK

15:01:50, 22 Dec.

(2761945.310000) PPP LCP Send Configuration Request

15:01:50, 22 Dec.

(2761945.310000) PPP LCP Receive Configuration Reject

15:01:50, 22 Dec.

(2761945.310000) PPP LCP Send Configuration ACK

15:01:50, 22 Dec.

(2761945.300000) PPP LCP Send Configuration Request

15:01:38, 22 Dec.

(2761933.340000) Lease for IP 192.168.1.82 expired. MAC: 54:e0:19:14:36:29, host name: Ring- 143629

15:01:38, 22 Dec.

ath10: STA 54:e0:19:14:36:29 IEEE 802.11: Client disassociated

15:00:58, 22 Dec.

(2761893.170000) PTM over DSL is up

14:58:59, 22 Dec.

(2761774.150000) CWMP: session closed due to error: Could not resolve host

14:58:59, 22 Dec.

(2761774.140000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username

14:58:59, 22 Dec.

(2761774.130000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'

14:58:29, 22 Dec.

(2761743.810000) CWMP: session closed due to error: Could not resolve host

14:58:29, 22 Dec.

(2761743.760000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username

14:58:29, 22 Dec.

(2761743.760000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'

14:58:28, 22 Dec.

(2761743.410000) CWMP: Initializing transaction for event code 4 VALUE CHANGE

14:58:26, 22 Dec.

(2761740.810000) PTM over DSL is down after 535 minutes uptime

14:58:26, 22 Dec.

(2761740.810000) PPPoE is down after 534 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]

14:58:22, 22 Dec.

(2761737.350000) PPP LCP Send Termination Request [User request]