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Recently (last two weeks) my fibre connection has been dropping at random times of the day. Most recently was today at 1500, a copy of the router logs for the period is below.
During the outage the router lights go to orange, the B light flashes until it reconnects. The router is plugged into the master socket, no other devices are plugged in to the socket.
any assistance identifying if this is a router or BT line issue would be appreciated.
15:01:57, 22 Dec.
(2761952.270000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
(2761952.270000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
15:01:54, 22 Dec.
(2761949.500000) WAN operating mode is VDSL
(2761949.500000) Last WAN operating mode was VDSL
15:01:52, 22 Dec.
(2761947.360000) PPP IPCP Receive Configuration ACK
(2761947.350000) PPP IPCP Send Configuration Request
(2761947.340000) PPP IPCP Receive Configuration NAK
(2761947.330000) PPP IPCP Send Configuration ACK
(2761947.330000) PPP IPCP Receive Configuration Request
(2761947.300000) PPP IPCP Send Configuration Request
15:01:50, 22 Dec.
(2761945.380000) PPPoE is up - Down Rate=59927Kbps, Up Rate=18979Kbps; SNR Margin Down=9.7dB, Up=9.2dB
(2761945.360000) CHAP authentication successful
(2761945.320000) CHAP Receive Challenge
(2761945.320000) Starting CHAP authentication with peer
(2761945.320000) PPP LCP Receive Configuration ACK
(2761945.310000) PPP LCP Send Configuration Request
(2761945.310000) PPP LCP Receive Configuration Reject
(2761945.310000) PPP LCP Send Configuration ACK
(2761945.300000) PPP LCP Send Configuration Request
15:01:38, 22 Dec.
(2761933.340000) Lease for IP 192.168.1.82 expired. MAC: 54:e0:19:14:36:29, host name: Ring- 143629
ath10: STA 54:e0:19:14:36:29 IEEE 802.11: Client disassociated
15:00:58, 22 Dec.
(2761893.170000) PTM over DSL is up
14:58:59, 22 Dec.
(2761774.150000) CWMP: session closed due to error: Could not resolve host
(2761774.140000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
(2761774.130000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
14:58:29, 22 Dec.
(2761743.810000) CWMP: session closed due to error: Could not resolve host
(2761743.760000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
(2761743.760000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
14:58:28, 22 Dec.
(2761743.410000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
14:58:26, 22 Dec.
(2761740.810000) PTM over DSL is down after 535 minutes uptime
(2761740.810000) PPPoE is down after 534 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 7 - Down)]
14:58:22, 22 Dec.
(2761737.350000) PPP LCP Send Termination Request [User request]