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Fibre Broadband slow

Newbie
Posts: 1
Registered: ‎22-04-2020

Fibre Broadband slow

Hi 

I am supposed to have fibre broadband speeds of average download speed 36Mb but I am currently only getting 11/12mb download speeds and this is effecting my home working. 

I've just signed a new contract thinking I was getting faster speeds. Can you improve this speed? 

 

 

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 2,188
Thanks: 48
Fixes: 18
Registered: ‎24-07-2014

Re: Fibre Broadband slow

Your profile is as expected. I'd therefore expect this to be a wifi issue.

 

Please try a wired connection initially, and see this link if further issues occur.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team