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Fibre Broadband issue

alan777
Hooked
Posts: 6
Thanks: 1
Registered: 16-10-2017

Fibre Broadband issue

My broadband has been acting strange for the past few days, my browser sometimes would take at least 5 seconds to load or sometimes basically doesn't load at all but comes to that page which says can't connect to server something like that, when I refresh its fine, also some images don't fully load up unless I refresh again. It is the same when connecting with mobile devices takes ages to load. I've never had a problem and i'm not too sure why its suddenly like this.

 

Anyone have any idea about this? Embarrassed

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,435
Thanks: 504
Fixes: 188
Registered: 01-01-2012

Re: Fibre Broadband issue

Sorry to hear you're having issues.

I've tested your line and that isn't showing any problems.

Is this just affecting wireless devices?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
alan777
Hooked
Posts: 6
Thanks: 1
Registered: 16-10-2017

Re: Fibre Broadband issue

Sorry with late reply. It happens to both with wifi and when connected direct to router. not sure why it has suddenly turned like this. Any idea whats wrong?