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Fibre Broadband constantly dropping whenever it is Rainy/Windy

xTilto
Newbie
Posts: 1
Registered: ‎20-01-2021

Fibre Broadband constantly dropping whenever it is Rainy/Windy

Hi there.

 

Have been using plusnet fibre broadband for a year or so now and a recurring problem has been that whenever it is rainy or heavily windy the internet will drop out completely until the weather subsides back to normal. As I live in a rural countryside sadly this happens more often than not and can sometimes go on for hours at a time, is really starting to become a nuisance especially having the whole family working from home due to the current COVID situation.

 

Having done some research regarding similar issues other people have experienced with plusnet I can only guess that it has to be some external problem with the lines themselves that may require a technician to fix.

 

Any help would be greatly appreciated.

1 REPLY 1
Mustrum
Community Veteran
Posts: 2,521
Thanks: 575
Fixes: 56
Registered: ‎13-08-2015

Re: Fibre Broadband constantly dropping whenever it is Rainy/Windy

Report is as a fault at faults.plus.net or ring them up.

It will not fix itself!