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Fibre Broadband activation - how long after phone has been activated?

amarritt
Newbie
Posts: 2
Registered: ‎16-05-2018

Fibre Broadband activation - how long after phone has been activated?

Hi

 

How long does it take for fibre broadband to be activated once your phone line is live? My phone line went live today but there is no sign of the router being delivered or even sent?

 

I signed up for the phone and fibre broadband service on the 1st May and have only today (16th May) had the phone transferred. With no communication whatsoever on when to expect the broadband to be in place.

 

 

Thanks

 

2 REPLIES
amarritt
Newbie
Posts: 2
Registered: ‎16-05-2018

Re: Fibre Broadband activation - how long after phone has been activated?

Now resolved via a phone call to customer services.

Plusnet Help Team
Plusnet Help Team
Posts: 6,129
Thanks: 592
Fixes: 231
Registered: ‎01-01-2012

Re: Fibre Broadband activation - how long after phone has been activated?

Glad to hear this is resolved!

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team