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Fibre BB, half speed

Posts: 1
Registered: ‎11-05-2016

Fibre BB, half speed

I'm a new customer and since signing up to the 38 Mbps fibre, the max we are getting is 15Mbps. I've raised a query on Sunday, but not heard anything back, would have expected something by now.

Plusnet Help Team
Plusnet Help Team
Posts: 5,984
Thanks: 581
Fixes: 219
Registered: ‎01-01-2012

Re: Fibre BB, half speed

Sorry to hear that.

If you can PM me your username I'll get that looked into.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team