Fibre 38mb drops to 2mb every evening.
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- Re: Fibre 38mb drops to 2mb every evening.
Fibre 38mb drops to 2mb every evening.
13-10-2016 8:30 PM
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Hi,
My fibre speed is dropping to, on average, 2/3mb every evening. However in the mornings the speed seems consistent at around 36mb. Is there anything you could suggest as to why this is happening?
Thanks
Dave
Re: Fibre 38mb drops to 2mb every evening.
13-10-2016 9:24 PM
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Re: Fibre 38mb drops to 2mb every evening.
14-10-2016 12:06 AM
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Is this throughput (as measured by a speed-tester website) or line speed (sync speed) as reported by your router?
Re: Fibre 38mb drops to 2mb every evening.
14-10-2016 4:37 AM
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Re: Fibre 38mb drops to 2mb every evening.
14-10-2016 6:47 AM - edited 14-10-2016 6:47 AM
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take the test here http://speedtest.btwholesale.com/ and do the further diagnostic test too
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Fibre 38mb drops to 2mb every evening.
14-10-2016 9:25 AM
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That's using Ookla speed test. I just don't understand why it would be that unstable.
Re: Fibre 38mb drops to 2mb every evening.
14-10-2016 9:26 AM
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Its the line speed as per speedtest.net
@bobminors wrote:
Is this throughput (as measured by a speed-tester website) or line speed (sync speed) as reported by your router?
Re: Fibre 38mb drops to 2mb every evening.
14-10-2016 9:32 AM
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Not quite sure why this should help? Just tells me what I already know. Here is the results this morning
Re: Fibre 38mb drops to 2mb every evening.
14-10-2016 10:02 AM
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We need to know your sync speed as well as your throughput. They aren't the same thing.
If you are using a Hub One router, log onto it, go to the Troubleshooting / Helpdesk page and you will see a table of data. Copy and paste lines 6 to 10 here. Mine look like this (you will have different numbers)
6. Data rate: | 1999 / 39950 |
7. Maximum data rate: | 25930 / 77729 |
8. Noise margin: | 30.4 / 17.0 |
9. Line attenuation: | 16.8 / 15.1 |
10. Signal attenuation: | 16.2 / 15.1 |
One possibility is that you are getting airborne interference that is impacting the line, either between the router and the telephone socket or between the socket and the green cabinet in the street. This could affect your throughput without necessarily affecting your sync rate. It could come, for instance, from dimmer switches either in your household or in a neighbour's. That would account for it only happening after dark. But this is only a guess. We need more data.
Re: Fibre 38mb drops to 2mb every evening.
14-10-2016 10:09 AM - edited 14-10-2016 10:13 AM
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Doing the further diagnostic test , saves them for BT and PN to check
if you look at my test you can see
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Fibre 38mb drops to 2mb every evening.
14-10-2016 10:20 AM
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This is the stats this morning, I will post another this evening.
Re: Fibre 38mb drops to 2mb every evening.
14-10-2016 10:54 AM - edited 14-10-2016 11:02 AM
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Okay. Good. That tells us that there's nothing wrong with the condition of your line - it's better than mine. You are syncing at 40/2, which is as it should be. If PlusNet test it, they will find nothing. The line is not the problem.
This evening, when you detect the drop in throughput, record the same 5 lines of data (it probably won't have changed) then restart your router, give it time to connect and record the data again.
Meanwhile, see if you can do the ookla pingtest (it's the next tab along from speedtest). You may need to give it various permissions to get the packet loss test to work. Here's what I get:
Do it in the daytime as a baseline, then again in the evening when things are bad.
Re: Fibre 38mb drops to 2mb every evening.
15-10-2016 8:15 PM
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Here is the results of my ping test this evening. Any solutions?!
Re: Fibre 38mb drops to 2mb every evening.
15-10-2016 8:16 PM
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Re: Fibre 38mb drops to 2mb every evening.
15-10-2016 8:19 PM
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Same here Dave ..
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