Fiber down again

[#1]

Thanks for getting back to us @Nick001 

From what I can see your connection returned at around half an hour after your post. 

Line tests aren't showing any issues now so it'd be difficult to advise what caused the problem.

Let us know if you get any further issues or if the drops become more frequent. 

[#2]

mines is the same ..it seems to be down again

[#3]

Thanks for getting in touch @wanderer303 

From what I can see your connection only dropped last night for about a minute at 20:13.

Are your devices connecting over WiFi or using a wired connection and are you having any issues now?

[#4]

mines has been down for a couple of hours now ..here in rochford...anyone else the same

[#5]

Hi @wanderer303, sorry to hear that.

I have checked the connection and I can see that it is back on. Have you been able to use your broadband service?

[#6]

yes Bt openreach engineers were working out in the street...they switched it back on

[#7]

Glad to hear that @wanderer303,

Please let us know if anything changes please.