Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Fiber broadband but speed is around 20mb?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Fiber broadband but speed is around 20mb?
Fiber broadband but speed is around 20mb?
23-03-2016 12:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello, could anybody help me with this? I've recently joined to plusnet with 39 Mbps internet, been about 3 weeks but the speed is only around 20mbs. It a new installation so all the equipments are new. I connected my laptop to the router with cable but made no dfference. My line information is below:
Estimated line speed:
74Mb (This may vary between 56.8Mb and 74.4Mb) - Checked on 2016-03-02 10:54:14
Current line speed:
21 Mb
Estimated line speed:
74Mb (This may vary between 56.8Mb and 74.4Mb) - Checked on 2016-03-02 10:54:14
Current line speed:
21 Mb
Message 1 of 6
(782 Views)
5 REPLIES 5
Re: Fiber broadband but speed is around 20mb?
23-03-2016 12:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's the 'current line speed' (Plusnet's 'copy' of your IP profile) that needs updating - a call or online chat to Plusnet customer support should sort it (or you may get lucky and a staff member might spot your post).
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Message 2 of 6
(559 Views)
Re: Fiber broadband but speed is around 20mb?
23-03-2016 12:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 3 of 6
(559 Views)
Re: Fiber broadband but speed is around 20mb?
23-03-2016 2:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the fast respond. I've seen my internet speed had been39mbs after fixing it but now i lost my internet connection. The orange light on the router keeps blinking.
Message 4 of 6
(559 Views)
Re: Fiber broadband but speed is around 20mb?
23-03-2016 3:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 5 of 6
(559 Views)
Re: Fiber broadband but speed is around 20mb?
23-03-2016 3:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm glad it didn't take long. Thank you very much for your prompt respond and help.
Message 6 of 6
(559 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Fiber broadband but speed is around 20mb?