cancel
Showing results for 
Search instead for 
Did you mean: 

Fiber Keeps Disconnecting

FIXED
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: Fiber Keeps Disconnecting

Have you seen the same issue after setting it all up?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Plopper
Dabbler
Posts: 10
Thanks: 2
Fixes: 1
Registered: ‎23-07-2017

Re: Fiber Keeps Disconnecting

I haven't seen any problems with this new setup since 12 mid day yesterday.  But some times in the past I could go a few days without anything happening, so I'll keep my eye on things for a few more days see how things go.

Plopper
Dabbler
Posts: 10
Thanks: 2
Fixes: 1
Registered: ‎23-07-2017

Re: Fiber Keeps Disconnecting

Fix

Well it's been a couple of weeks now with no disconnections that I've noticed, so I'm going to say that it was the router that was on it's last legs and getting the new router has fixed everything, and it's given me faster WiFi in the process too!

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,577
Thanks: 10,300
Fixes: 1,600
Registered: ‎21-04-2017

Re: Fiber Keeps Disconnecting

Happy to hear that!

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet