Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Our low-cost broadband on its own
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
This has been a problem for months now. I have done all i can. New router test socket wired connection etc.
so i dont get complete disconnects but may aswell be. will lag out of games Skype calls and any video stream will freeze. Across multiple devices to note
when i tested today during the spike i had 0 dl and 0.44 up and some packet loss.
The drops last for 10 secs up to about a minute.
I lived about half a mile away from current address not long ago on the same package and connected to the same exchange but the connection was stable.
really dont know what to do so willing to start making records of drops with whatever tests needed as when i contact chat they are no help whatsoever.
Log it as a fault: http://faults.plus.net