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Fiber Broadband Pending

Posts: 96
Thanks: 1
Registered: 26-02-2013

Fiber Broadband Pending

Just a query on when my fiber will be active

I checked online in my account and found

1/01/1970 - Unlimited Fibre Broadband £0(upon cancellation) Pending

Doesn't fill me with confidence. .
Plusnet Staff
Plusnet Staff
Posts: 2,125
Thanks: 362
Fixes: 115
Registered: 22-08-2015

Re: Fiber Broadband Pending

Apologies for the misleading date on your Member Centre.


I can confirm your fibre is due to go live on the 1st February.


You'll receive an automated email in the early hours of the morning advising the product change is complete. I'd expect the work to be carried out during normal business hours.

From when I joined the Plusnet Help Team in May 2017 my main Community account is @Gandalf.
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 Anoush Mortazavi
 Plusnet Support