Apologies for the misleading date on your Member Centre.
I can confirm your fibre is due to go live on the 1st February.
You'll receive an automated email in the early hours of the morning advising the product change is complete. I'd expect the work to be carried out during normal business hours.
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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