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Fautly fibre - I'd like a refund

Posts: 22
Thanks: 4
Registered: ‎17-04-2016

Fautly fibre - I'd like a refund

I went on to Unlimited Fibre 80/20 on January 14th and so far I've had 2 days of the service working as it should. Slow speeds (currently on 18mb d/l) and constant disconnects make the internet almost unusable a lot of time.

We've had four engineers out so far, the problems still persists and my d/l speeds are getting lower.

In light of the this I'd a refund of my first months payment since I'm paying for a service I'm not receiving.