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Fault ticket 197415362 - No reply since Monday
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- Fault ticket 197415362 - No reply since Monday
23-01-2020 3:11 PM
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Hi,
Please could somebody come back to me on fault ticket 197415362. Someone was supposed to come back to me on Monday but I have heard absolutely nothing since?
Please could somebody come back to me on fault ticket 197415362. Someone was supposed to come back to me on Monday but I have heard absolutely nothing since?
Fixed! Go to the fix.
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Re: Fault ticket 197415362 - No reply since Monday
24-01-2020 10:49 AM
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Hi there,
I'm sorry if the reply was later than promised but I can see that we got back to you yesterday evening and that we've arranged an engineer visit to take place today. I'll check in with you later today to see if that's helped to resolve the issue.
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24-01-2020 4:32 PM
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Hi Adam,
No sign of an engineer today but I think they must of sorted it out in the early hours of the morning. When I checked this morning everything was pretty much as it was before my speeds decreased at the end of December. Path mode is back to fast and download speeds are pretty much back to what they where. Many thanks for both yours and Julianna’s help. Have a good weekend
No sign of an engineer today but I think they must of sorted it out in the early hours of the morning. When I checked this morning everything was pretty much as it was before my speeds decreased at the end of December. Path mode is back to fast and download speeds are pretty much back to what they where. Many thanks for both yours and Julianna’s help. Have a good weekend
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Re: Fault ticket 197415362 - No reply since Monday
24-01-2020 4:50 PM
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- Fault ticket 197415362 - No reply since Monday