Fault raised! (Lower speeds, is a change of plan a feasibility?)

[#1]

Engineer booked for Monday afternoon, many thanks.

[#2]

Hello @tijara33,

Please let us know how you get on after the visit.

[#3]

I most certainly will, thank you all for your help.

[#4 · Accepted solution]

The engineers have just left after 2.5 hours work. I now have a new line into the house which has shortened my path from the cab. by 100 meters & has also removed part of the path which was via lead cable so my connection is now all copper. The BT junction box in my study was also replaced & the connection box which brings the line into the house was also cleaned up & the connections replaced.

Needless to say, my line is now much more stable & my speeds have increased. As you may imagine I am absolutely delighted at such excellent service which was delivered by 2 very pleasant OR engineers. Please contact OR & ask them to thank the engineers on my behalf.

[#5]

I'm happy for you, that it all worked out. At least one happy customer.