Fast upload, slow download
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- Re: Fast upload, slow download
16-09-2017 8:32 AM
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Hi,
Woke up this morning to find our broadband is slow.
BTW Performance checker states:
Download Speed: 2.07Mbps
Upload Speed: 15.75Mbps
Ping Latency 245.75ms
Help!
Fixed! Go to the fix.
Re: Fast upload, slow download
16-09-2017 8:57 AM
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Re: Fast upload, slow download
16-09-2017 9:02 AM
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Same here in London E3.
Re: Fast upload, slow download
16-09-2017 9:22 AM
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mm something odd here ? @Gandalf can you check
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Fast upload, slow download
16-09-2017 9:24 AM - edited 16-09-2017 9:25 AM
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you can check BT service here see if your area has a fault https://btbusiness.custhelp.com/app/service_status/
or here https://status.zen.co.uk/broadband/
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Fast upload, slow download
16-09-2017 9:32 AM
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Re: Fast upload, slow download
16-09-2017 9:38 AM
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you are better testing here http://speedtest.btwholesale.com/
and take the further diagnostic test , it will save the test to your profile and PN can check
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Fast upload, slow download
16-09-2017 9:43 AM
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Sorry for the repeat posts, I didn't actually click post on those!
Testing at the wholesale test I get:
Glasgow G51
Download: 1.16Mbps
Upload: 1.78Mpbs
Ping is up and down, sometimes 26 or 48 ms, sometimes spikes to 250ms
Re: Fast upload, slow download
16-09-2017 10:16 AM - edited 16-09-2017 10:17 AM
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Same DL speed issues for me this morning in north east of scotland
Re: Fast upload, slow download
16-09-2017 10:26 AM
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Same as everyone else. Chronic download speeds of less than 2mb this morning on a hardwired connection. Upload is fine.
Re: Fast upload, slow download
16-09-2017 10:28 AM
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Same here in Wiltshire. 30 minute wait to call Plusnet!
Lucky if I can get 1mbps download but upload not affected.
Re: Fast upload, slow download
16-09-2017 11:01 AM - edited 16-09-2017 11:18 AM
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same issue, in addition to issues with website load time I have had for a few days. Cant run the BTW further tests for some reason. Started some time around 130am I think.
Oh, I am in Pembrokeshire btw.
Re: Fast upload, slow download
16-09-2017 11:02 AM - edited 16-09-2017 11:05 AM
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Same here in sunny Suffolk (1Mbps Down, 16Mbps Up), seems to have happened at just past midnight which usually means it's down to a centralised BT change. All logged with PlusNet & BT... & wait
Re: Fast upload, slow download
16-09-2017 11:30 AM
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Same, Banbury. Poor service yet again.
1. Best Effort Test:
Download Speed : 1.81 Mbps
2. Upstream Test:
Upload Speed : 3.55 Mbps
Re: Fast upload, slow download
16-09-2017 12:01 PM
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Same here in Oxfordshire! (Banbury)
Spent an hour on the phone to support and they have no idea what's happening. Escalated to faults, and think it's a local issue. Annoyingly, nothing on site saying about service status, and clearly an issue with their exchange/infrastructure as it's nationwide.
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