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Factory reset on Technicolour 582n and now can't log in

kabads
Grafter
Posts: 71
Thanks: 2
Registered: 07-09-2013

Factory reset on Technicolour 582n and now can't log in

My son (honestly) has tried to change the password for our Technicolour router, but mucked up. We can no longer log in. So we thought a factory reset would fix this, but since we have done that we cannot login using the CPXXXXXXXX serial number either. 
2 REPLIES
ckcomputing
Grafter
Posts: 146
Thanks: 6
Registered: 28-11-2009

Re: Factory reset on Technicolour 582n and now can't log in

After your factory reset, when you now open your computer's web browser (e.g. Internet Explorer, Safari or Firefox etc.) what exactly do you see:
a) The Broadband Setup page or
b) The Technicolor Login Screen?
Professionals are predictable - it's the amateurs that are dangerous!
mathewlisett
Grafter
Posts: 121
Registered: 01-06-2011

Re: Factory reset on Technicolour 582n and now can't log in

good luck with that as i found i had to change over to my brand new personally bought router since i lost internet connection some nights ago and the router simply couldnt take my password etc.