FTTC slower than adsl!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: FTTC slower than adsl!
FTTC slower than adsl!
26-10-2014 12:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Postcode:
Phone exchange:
FOCHABERS
Estimated line speed:
19Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2014-10-04 22:20:41
Current line speed:
31.4 Mb
Re: FTTC slower than adsl!
27-10-2014 3:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: FTTC slower than adsl!
28-10-2014 12:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Results Image not loaded
1. Best Effort Test: -provides background information.
Download Speed
1.6 Mbps
0 Mbps 29.38 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.6 Mbps
For your connection, the acceptable range of speedsis 23.5 Mbps-29.38 Mbps .
Additional Information:
IP Profile for your line is - 29.38 Mbps
2. Upstream Test: -provides background information.
Upload Speed
2.7 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 2.7Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.
Re: FTTC slower than adsl!
28-10-2014 8:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It sounds likes your issues are with your wireless network.
Re: FTTC slower than adsl!
28-10-2014 9:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: FTTC slower than adsl!
28-10-2014 9:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
How far are you from your router?
Re: FTTC slower than adsl!
28-10-2014 5:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Eventually had BT out _ NO fault on line. Then I decided to boot the computer into safe mode with networking. Then I removed one program at a time doing a speed test after each unistall until dramatically from 13-20 Mbs to 52!! and has remained stable for over six weeks now.
In my case the problem was Trusteer Rapport that many banks are encouraging people to install. If you have this installed it may be a good place to start
On reporting to my bank, they said that sometimes the software fails to "latch into windows" correctly and it might be worth a reinstall and double check. They were right - reinstalling has had no further impact on my speed. In my case the bank made goodwill payment to me of £30!!
I still cannot quite understand as the software had been functioning perfectly on ADSL for months before the switch and for about a week after the change to fibre - then 3 months of grief!
I cannot promise that this is the answer, but offer the experience in the hope that it might help. It certainly did for me and one close friend (the problem again was Trusteer Rapport.
Re: FTTC slower than adsl!
28-10-2014 6:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: FTTC slower than adsl!
28-10-2014 8:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: FTTC slower than adsl!
28-10-2014 8:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: FTTC slower than adsl!