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FTTC not yet active

SteveR
Newbie
Posts: 2
Registered: 16-09-2016

FTTC not yet active

Hi

I ordered an upgrade from ADSL to FTTC on 28 August.  I was emailed on 5 September saying "Your broadband product change is now complete"

My Plusnet Hub One was not received until 15 September.

Yesterday I received an invoice for Unlimited Fibre for the period from 16/09/2016 to 15/10/2016.

However I am still connected to ADSL

1. Product name: Plusnet Hub
2. Serial number: +081441+NQ62605357
3. Firmware version: Software version 4.7.5.1.83.8.217.1.1 Last updated Unknown
4. Board version: Plusnet Hub One
5. DSL uptime: 1 days, 12:17:40
6. Data rate: 736 / 3936
7. Maximum data rate: 916 / 3936
8. Noise margin: 10.0 / 6.5
9. Line attenuation: 31.5 / 56.0
10. Signal attenuation: 31.5 / 53.3
11. Data sent/received: 159.6 MB / 5.1 GB
12. Broadband username: ******@plusdsl.net
13. 2.4 GHz Wireless network/SSID: PLUSNET-TXQH
14. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
15. 2.4 GHz Wireless security: WPA2
16. 2.4 GHz Wireless channel: Automatic (Smart Wireless)
17. 5 GHz Wireless network/SSID: PLUSNET-TXQH
18. 5 GHz Wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))
19. 5 GHz Wireless security: WPA2
20. 5 GHz Wireless channel: Automatic (Smart Wireless)
21. Firewall: Default
22. MAC Address: 40:c7:29:06:bc:02
23. VPI/VCI: 0 / 38
24. Modulation: G.992.1 Annex A
25. Latency type: Interleaved
26. Software variant: AA
27. Boot loader: 1.0.0

SteveR

 

3 REPLIES
Gel
Seasoned Pro
Posts: 1,474
Thanks: 150
Fixes: 12
Registered: 02-08-2007

Re: FTTC not yet active

Moderator
Moderator
Posts: 26,183
Thanks: 1,330
Fixes: 60
Registered: 14-04-2007

Re: FTTC not yet active

Moderator's note by Dick (Strat) Topic moved to correct board.

Customer and Forum Moderator.

SteveR
Newbie
Posts: 2
Registered: 16-09-2016

Re: FTTC not yet active

Activated at 8:30 this morning.

1. Product name: Plusnet Hub
2. Serial number: +081441+NQ62605357
3. Firmware version: Software version 4.7.5.1.83.8.217.1.1 Last updated Unknown
4. Board version: Plusnet Hub One
5. DSL uptime: 0 days, 00:27:25
6. Data rate: 2000 / 40000
7. Maximum data rate: 38878 / 94973
8. Noise margin: 30.3 / 21.8
9. Line attenuation: 13.5 / 11.8
10. Signal attenuation: 13.8 / 11.8
11. Data sent/received: 43.6 MB / 375.2 MB
12. Broadband username: *******@plusdsl.net
13. 2.4 GHz Wireless network/SSID: PLUSNET-TXQH
14. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
15. 2.4 GHz Wireless security: WPA2
16. 2.4 GHz Wireless channel: Automatic (Smart Wireless)
17. 5 GHz Wireless network/SSID: PLUSNET-TXQH
18. 5 GHz Wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))
19. 5 GHz Wireless security: WPA2
20. 5 GHz Wireless channel: Automatic (Smart Wireless)
21. Firewall: Default
22. MAC Address: 40:c7:29:06:bc:02
23. Modulation: G.993.2 Annex B
24. Software variant: AA
25. Boot loader: 1.0.0