Hello there. Are you using a wired connection? If so, I'd recommend clicking on this link to raise a fault to us:
http://faults.plus.netOr, see this guide for help with wireless speeds:
http://www.plus.net/support/broadband/wireless_broadband/wireless_signal.shtmlI hope this helps
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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