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FTTC GEA Test

goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

FTTC GEA Test

Plusnet support say to me the Profile Name and Time Stamp are no longer in use with GEA Test (after G.INP was enabled) so they are unable to tell me what is my current Profile Name and Time Stamp on my FTTC with the GEA Test result. How odd?
Before G.INP gea test result:
Profile Name 40M-80M Downstream, Error Protection Off - 10M-20M Upstream, Error Protection Off
Time Stamp 2015-03-10T14:15:00
Parameters MIN MAX AVG
Down Stream Line Rate 79.9 Mbps 79.9 Mbps 79.9 Mbps
Up Stream Line Rate 19.9 Mbps 19.9 Mbps 19.9 Mbps
Up Time 900.0 Sec 907.0 Sec 900.0 Sec
Retrains 0.0 0.0 0.0
Now on G.INP enabled gea test result:
Profile Name N/A
Time Stamp N/A
Parameters MIN MAX AVG
Down Stream Line Rate -1 Mbps -1 Mbps -1 Mbps
Up Stream Line Rate -1 Mbps -1 Mbps -1 Mbps
Up Time -1 Sec -1 Sec -1 Sec
Retrains -1 -1 -1
I shall leave this open to Chris Parr to see why there isn't any profile name with time stamp isn't available now?
2 REPLIES 2
Melancholie
Grafter
Posts: 451
Thanks: 1
Registered: ‎23-07-2013

Re: FTTC GEA Test

Are you raising support tickets when you've no issues asking for results of a GEA test?
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: FTTC GEA Test

No, I just want to know what is my current profile name to ensure the DLM put me on the right profile name. That's all.