Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
FTTC Confusion after home move
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: FTTC Confusion after home move
- « Previous
-
- 1
- 2
- Next »
Re: FTTC Confusion after home move
18-10-2014 2:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Do you happen to know the telephone number that the previous occupant had? If so can you send it in a PM.
Your line is showing as an exchange only line now and it's incredibly rare for Openreach to change the routing for a particular address.
Your line is showing as an exchange only line now and it's incredibly rare for Openreach to change the routing for a particular address.
Message 16 of 21
(502 Views)
Re: FTTC Confusion after home move
21-10-2014 8:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Morning Luke,
Did you have a chance to look into this yesterday at all?
Cheers,
Dan
Did you have a chance to look into this yesterday at all?
Cheers,
Dan
Message 17 of 21
(502 Views)
Re: FTTC Confusion after home move
21-10-2014 11:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Dan,
I've got a personal ticket on your account now and I'll be investigating for you. I'll provide an update later on today.
I've got a personal ticket on your account now and I'll be investigating for you. I'll provide an update later on today.
Message 18 of 21
(502 Views)
Re: FTTC Confusion after home move
03-11-2014 8:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Luke,
Not heard back from you regarding this as yet, FTTC is showing as available via an address search but still not available to order via my phone number as seen below.
I think ive been more than patient up until now so if someone can look into this sooner rather than later that would be ideal.
Many thanks,
Dan
Not heard back from you regarding this as yet, FTTC is showing as available via an address search but still not available to order via my phone number as seen below.
I think ive been more than patient up until now so if someone can look into this sooner rather than later that would be ideal.
Many thanks,
Dan
Message 19 of 21
(502 Views)
Re: FTTC Confusion after home move
04-11-2014 2:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Dan,
I updated your ticket yesterday, have you had chance to take a look?
I updated your ticket yesterday, have you had chance to take a look?
Message 20 of 21
(502 Views)
Re: FTTC Confusion after home move
04-11-2014 2:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Luke,
Sorry, I wasn't notified that the ticket was created or updated like I would normally be with an automated txt/email. I've just checked my members area and will reply in there now.
Kind regards,
Dan
Sorry, I wasn't notified that the ticket was created or updated like I would normally be with an automated txt/email. I've just checked my members area and will reply in there now.
Kind regards,
Dan
Message 21 of 21
(502 Views)
- « Previous
-
- 1
- 2
- Next »
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: FTTC Confusion after home move