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FIXED -- Unable to access some websites (Sky News, Quidco)

FIXED
GlitterChick
Dabbler
Posts: 16
Thanks: 1
Fixes: 1
Registered: ‎26-01-2017

FIXED -- Unable to access some websites (Sky News, Quidco)

I've been unable to connect to http://news.sky.com for a few hours now, and have just noticed the same issue with https://www.quidco.com too. The http://downforeveryoneorjustme.com site says it's just me, though.

 

Couple of pings...

 

$ ping news.sky.com
PING a1945.w7.akamai.net (80.239.216.80): 56 data bytes
ping: sendto: Host is down
ping: sendto: Host is down
Request timeout for icmp_seq 0
ping: sendto: Host is down
Request timeout for icmp_seq 1
ping: sendto: Host is down
Request timeout for icmp_seq 2
^C
--- a1945.w7.akamai.net ping statistics ---
4 packets transmitted, 0 packets received, 100.0% packet loss

 

$ ping quidco.com
PING quidco.com (54.192.11.249): 56 data bytes
ping: sendto: Host is down
ping: sendto: Host is down
Request timeout for icmp_seq 0
ping: sendto: Host is down
Request timeout for icmp_seq 1
ping: sendto: Host is down
Request timeout for icmp_seq 2
ping: sendto: Host is down
Request timeout for icmp_seq 3
ping: sendto: Host is down
Request timeout for icmp_seq 4
^C
--- quidco.com ping statistics ---
6 packets transmitted, 0 packets received, 100.0% packet loss

Is anyone else having issues?

 

6 REPLIES 6
jrilton
Rising Star
Posts: 112
Thanks: 11
Fixes: 1
Registered: ‎21-07-2014

Re: Unable to access some websites (Sky News, Quidco)

Those sites are working fine for me. Sorry I can't suggest anything that might fix it though.
MrSilver
Pro
Posts: 550
Thanks: 82
Fixes: 9
Registered: ‎05-10-2016

Re: Unable to access some websites (Sky News, Quidco)

Can you tracetoute to them to see where it stops?

Traceroute to news.sky.com (72.247.177.98), 64 hops max.
1 zyxel.home (192.168.1.1) time=11 ms
2 lo0.central10.pcn-bng03.plus.net (195.166.130.250) time=20 ms
3 411.be7.pcn-ir01.plus.net (84.93.253.83) time=10 ms
4 195.99.125.136 (195.99.125.136) time=9 ms
5 195.99.127.85 (195.99.127.85) time=10 ms
6 t2c4-et-7-1-0-0.uk-lon1.eu.bt.net (166.49.211.232) time=9 ms
7 ix-ae-33-0.tcore2.ldn-london.as6453.net (80.231.20.1) time=10 ms
8 if-ae-3-2.thar1.lrt-london.as6453.net (80.231.62.74) time=9 ms
9 195.219.100.26 (195.219.100.26) time=10 ms
10 a72-247-177-98.deploy.akamaitechnologies.com (72.247.177.98) time=10 ms
*** Traceroute at destination ***
GlitterChick
Dabbler
Posts: 16
Thanks: 1
Fixes: 1
Registered: ‎26-01-2017

Re: Unable to access some websites (Sky News, Quidco)

Thank you both for the super-quick replies.

 

$ traceroute quidco.com
traceroute: Warning: quidco.com has multiple addresses; using 54.192.11.17
traceroute to quidco.com (54.192.11.17), 64 hops max, 52 byte packets
traceroute: sendto: Host is down
 1 traceroute: wrote quidco.com 52 chars, ret=-1
 *traceroute: sendto: Host is down
traceroute: wrote quidco.com 52 chars, ret=-1
 *traceroute: sendto: Host is down
traceroute: wrote quidco.com 52 chars, ret=-1
 *
traceroute: sendto: Host is down
 2 traceroute: wrote quidco.com 52 chars, ret=-1
 *traceroute: sendto: Host is down
traceroute: wrote quidco.com 52 chars, ret=-1
 *traceroute: sendto: Host is down
traceroute: wrote quidco.com 52 chars, ret=-1
 *
traceroute: sendto: Host is down
 3 traceroute: wrote quidco.com 52 chars, ret=-1
^C
$ traceroute news.sky.com
traceroute: Warning: news.sky.com has multiple addresses; using 80.239.216.75
traceroute to a1945.w7.akamai.net (80.239.216.75), 64 hops max, 52 byte packets
traceroute: sendto: Host is down
 1 traceroute: wrote a1945.w7.akamai.net 52 chars, ret=-1
 *traceroute: sendto: Host is down
traceroute: wrote a1945.w7.akamai.net 52 chars, ret=-1
 *traceroute: sendto: Host is down
traceroute: wrote a1945.w7.akamai.net 52 chars, ret=-1
 *
traceroute: sendto: Host is down
 2 traceroute: wrote a1945.w7.akamai.net 52 chars, ret=-1
 *traceroute: sendto: Host is down
traceroute: wrote a1945.w7.akamai.net 52 chars, ret=-1
 *traceroute: sendto: Host is down
traceroute: wrote a1945.w7.akamai.net 52 chars, ret=-1
 *
traceroute: sendto: Host is down
 3 traceroute: wrote a1945.w7.akamai.net 52 chars, ret=-1
^C
GlitterChick
Dabbler
Posts: 16
Thanks: 1
Fixes: 1
Registered: ‎26-01-2017

Re: Unable to access some websites (Sky News, Quidco)

I've just noticed I can get at Quidco if I switch to plain http instead of https -- though my bookmark is the https variant which worked fine until today. Switching Sky News to https instead of http doesn't work for me though.

idonno
Champion
Posts: 1,564
Thanks: 506
Fixes: 6
Registered: ‎22-10-2015

Re: Unable to access some websites (Sky News, Quidco)

Just tried sky and quidco, load fine. Seems like a problem your end. One thing using tracert I didn't get any warning about multiple addresses for either address. Just went straight off to news.sky.com and quidco.com.

Ever helpful. Grin Sure, I’d love to help you out. Now which way did you come in?
GlitterChick
Dabbler
Posts: 16
Thanks: 1
Fixes: 1
Registered: ‎26-01-2017

Re: Unable to access some websites (Sky News, Quidco)

Fix

After pulling my hair out... I remembered I have Little Snitch installed. I haven't touched it in months, just let it run quietly away. Checked for updates, updated, and now I can access the sites again. Weird, but happy to have (sort of) worked it out.