FAO: CRT -- ECI Modem Latency Problem with G.INP
Credit where credit is (very) due. 
Quote from: 11110_110 aaaah you have arrived then... I was going to try my ECI again this week but decided against for fear of being HUNG from a rope by the teenagers!
Glad to see you can still use your ECI after the G.INP profile became active on your line.
Yeah, late to the party and reaping the benefit of everyone else's work!
Yup, the ECI still works. Takes longer to sync, mind you.
I'll put it back in when there's some news on a software update, I guess.
More generally:
I too would like to add a voice of sincere appreciation for all Kitz's work in shining a bright light to penetrate the fog, along with other members of her forum.
I have to say I find all the hints and speculation about what may or may not be going on behind closed doors, which tend to proliferate into every thread here like a voracious slime mould, rather less illuminating.
As a matter of regulatory expediency (and as an adjunct to this post) I think there is certainly a persuasive argument for bringing BT Openreach within the scope of the Freedom of Information Act, as a de facto monopoly and a recipient of significant public funding, but that's an entirely separate (and also entirely speculative!) discussion.
A more effective approach to this issue is probably to keep to verifiable technical facts.
And, as Kitz says, to hold PlusNet to the standard of corporate openness, user engagement and technical excellence valued by those customers who are likely to use the forum - who tend to be the kinds of people who recommend an ISP to friends and relatives who haven't themselves got a clue what sync speed or latency might be.
The fact that a significant number of (indirect) Openreach customers across the country are being "short-changed" by this technical problem but don't know it is not an argument for not bothering them with the information.
In complex societies, most people don't know most things. That's why a general expectation of integrity and honest dealing is important. It benefits us all.
You can't sell "super fast" and simultaneously take the view that any old thing is fine so long as it's usable. The sausage matters here, not just the sizzle.
Quote from: InterZoom
You can't sell "super fast" and simultaneously take the view that any old thing is fine so long as it's usable. The sausage matters here, not just the sizzle.
Well said, now how do we convince BT of that.
In fact I think that could make a good sig to show support for those sentiments.
Is it not the case that some BT trials are "can we deploy this without anyone noticing"?
Quote from: AndyH NGA2 or NGA2.0 is what BT are referring to their next stage of fibre deployment, deeper into the network and offering faster/better services. It's referenced in a few places (their DCMS consultation response and some financial reports I believe).
The reason why you confused me with "NGA2 trial", is because NGA2 isnt a consumer product - Its part of the network for which BT give access.
I could not see any reason why PN customers [or Plusnet] would be testing an access product when they use wholesale services.
Its OFCOM that regulates the access network to ensure that SMPs allow CPs access to their network. Its not specific to BT and can also include the likes of KCOM and Virgin who also have an amount of SMP. Nor is it specfic to the UK = - link OFCOM consultation
There's currently 2 main types of broadband access available from BT for CPs for their consumers.
CGA = Current Generation Access. Which is access for adsl2+ (eg LLU)
NGA = Next Generation Access. Fibre access (eg GEA-FTTC/FTTP - VULA)
Theres only the likes of TT and Sky who purchase access.... and now we have
NGA2= Next Generation Access 2. Possibly FTTdp/g.fast?
I have no idea what access NGA2 refers to, but possibly FTTdp or wifi access. I dont have access to the broadband forum to even see a network design for NGA2. I did come across an old diagram from 2012, but tbh that doesnt really tell us much and it doesnt really look that much different to the existing NGA. Ive seen some NGA2 stuff for other countries and it seems to be more about convergence and higher speeds. Its possible that NGA2 could be a gateway to open up access to the poles (dPs), but in the whole it seems to be more about deployment of WDM to increase speeds for products. There was talk at one time about opening up the cabs for NGA but that seems to have all gone quiet now. Im not aware of any other country yet opening up their DPs
btw FSAN = Full Service Access Network
Quote The chances are that no one that uses these forums will be on the vectoring pilot, so it wouldn't make much sense to have a sub-forum on here. It may be the case that Plusnet contact the end users concerned, I just don't know.
I didnt mean open up a sub-forum. A thread with notification would be sufficient, they used to announce stuff like that either on here/TBB or via PUG. I agree that there wont be enough people to warrant it, it may get an odd one.
Quote I imagine there are also NDAs for some of these trials.
Aside from PUG - who used to get told and involved a lot and the NDA was more to cover sensitive network equipment or future plans rather than trials... there havent ever been any NDA's for trials that Ive been aware of. lol I think they lost all of the PUG NDA's anyhow when they moved from Terry St
But back on track. My main concern was and still is the lack of feedback from Plusnet for something that is affecting a fair chunk of their users. - IE G.INP
Quote from: chrcoluk kitz They could have approached it like this, contact the customer and say something like.
"Dear XXX, we are launching a trial of a technology enhancement to the service in your area, please let us know if we are ok to proceed and during the trial we will waive your monthly subscription fees as a thank you, if you require further information about this trial we will be happy to give you the details and you can contact our trial team on XXXXXXXXX, Regards Plusnet"
They could. but they wont
It would mean they are out of pocket. Their billing system is (or used to be) awful and it can still be a nightmare to get refunds and it would involve additional work.
Posting a simple statement though in the forums or to SS would take 10 mins.