I'm on the 80/20 package and my upload speed has dropped from rock steady 18 Mbps down to a pathetic 1 Mbps. My down speed has also dropped by around 75 Mbps to 68 Mbps.
1 Mbps upload is TOTALLY unacceptable- that is a loss of 16 Mbps!! The 7 Mbps loss of download speed is also unacceptable.
It would appear I have gone from being on FTTC Range A (Clean) to FTTC Range B (Impacted). Please can plusnet look into this ASAP.
A bit of history of my plusnet FTTC connection:
The spool between the pole and my house was replaced a few months ago to help fix my slow download speed I was getting, so the line should still be in good condition. The engineer also moved me to another pair at the cab which solved my line speeds. Joy! Albeit brief.
Afterwards he advised me to call plusnet and ask them to give my line a bump as the sync rate has probably got stuck or been limited.
Ever since then up until a month ago my line speed has been great @ 75 Mbps down & 17 Mbps up. Before I called plusnet, at the recommendation of the engineer in march, to request my line to be 'bumped' or 'nudged' up I was at 68 Mbps down / 16 Mbps up, after a 5 minute call to plusnet the guy I spoke to on the phone said "oh yes, no problem we can give your line a nudge which will boost the line speed. It will take a few minutes to and you will need to turn your modem and router on for 60 seconds then back on again".
After this phone call, low and behold after a few minutes my line speeds were back to normal.
Can plusnet please give my line a 'nudge' again. It would seem I have got stuck on FTTC range B (impacted) yet again.
Could this be G.INP? I am on a Huawei modem.
