Had upgraded to 80mb Fibre speed from 40mb, unfortunately I have never seen speeds over 40. They currently sit somewhere between 10mb - 30mb it is shocking. I have been paying for 80mb since 11 November last year and feel robbed that I get no where near that. Should have stayed on the 40mb plan.
Regardless of wired or WiFi it is around the same. I don't have a laptop to be able to test wired but my Playstation 4 is a wired connection and doing a test through that yields the same results. I have a Mac Pro but is wireless on the first floor but away from the router in the next room. Its frustrating because I have seen it drop as low as 4mb and struggled to stream Netflix at a decent resolution and buffer quite a lot.
Are you able to log into the router and obtain sync speeds, or even better a copy of the Helpdesk page on the Troubleshooting tab is its a Hub One, hiding personal info such as username?
