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Extremely slow connection to all webpages.
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Extremely slow connection to all webpages.
13-02-2016 10:26 AM
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Hello,
As of yesterday I'm struggling to connect to webpages... Any webpages. They take ages to load, upto 2 minutes for some. When I finally got the speedtest site to load it claims I have a ping of 23ms, 12.97Mbps down and 0.96Mbps up.
Please run a test because it shouldn't take over a minute to load bbc.co.uk or any other page on fibre!
Things i've done:-
rebooted router and modem
changed ethernet cables
As of yesterday I'm struggling to connect to webpages... Any webpages. They take ages to load, upto 2 minutes for some. When I finally got the speedtest site to load it claims I have a ping of 23ms, 12.97Mbps down and 0.96Mbps up.
Please run a test because it shouldn't take over a minute to load bbc.co.uk or any other page on fibre!
Things i've done:-
rebooted router and modem
changed ethernet cables
Message 1 of 5
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4 REPLIES 4
Re: Extremely slow connection to all webpages.
14-02-2016 9:59 AM
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There seems to be a DNS problem. Change to another DNS server for example Google servers 8.8.8.8 and 8.8.4.4
That solved the problem for me.
That solved the problem for me.
Message 2 of 5
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Re: Extremely slow connection to all webpages.
14-02-2016 11:26 AM
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Strange! I can get into every other website (including this forum) OK, except Plusnet itself, which times out this morning. Perhaps I'm not the only one with a mega-query on my monthly invoice!
Message 3 of 5
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Re: Extremely slow connection to all webpages.
14-02-2016 3:07 PM
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Happily, this response prob has been explained on the chit/chat forum. Now all I need to do is get an answer from accounts re my accounting irritation. But this isn't the forum for that particular frustration..
Message 4 of 5
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Re: Extremely slow connection to all webpages.
16-02-2016 4:02 PM
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Sorry been away but at the time it was suggested to me to manually change the DNS in the adapter settings from auto to the Plusnet DNS. That solved my problem.
Message 5 of 5
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- Extremely slow connection to all webpages.