Extremely bad customer service - haven't been able to reach anyone for the past 10 days
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Extremely bad customer service - haven't been able to reach anyone for the past 10 days
14-10-2020 10:04 AM
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I purchased an 18 month broadband contract over the phone 10 days ago and I did not receive any email confirmation although I paid by providing my credit card details to the sales agent over the phone. I cannot log in to my account as it seems he did not accurately write my email. I immediately called Plusnet after half an hour from paying but I haven't been able to get through. I’ve been trying to call them for the past 10 days with no success and no one can solve the issue from the live chat. I need to URGENTLY speak to someone at Plusnet. Anyone can advise what to do next?
Re: Extremely bad customer service - haven't been able to reach anyone for the past 10 days
14-10-2020 10:28 AM
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i know your pain poor service,i am only getting half i should now cant wait till contract end have had to get a 4 g router to prop up the service .
Re: Extremely bad customer service - haven't been able to reach anyone for the past 10 days
14-10-2020 10:49 AM
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This topic has been locked in favour of this one..
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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