cancel
Showing results for 
Search instead for 
Did you mean: 

Extra Fibre ... to Fibre Extra ... Activation Fee ??

irritablegit
Rising Star
Posts: 76
Thanks: 7
Fixes: 1
Registered: ‎28-03-2009

Extra Fibre ... to Fibre Extra ... Activation Fee ??

Evening All

I've been on Extra Fibre 250 (250GB download limit) for years and am thinking of stepping across to Unlimited Fibre Extra.

When I hit the option to choose it, it doesn't specifically say that I won't be subjected to the £50 "Activation Fee" which is shown on another page.  As I'm already with Plusnet, I could guess that I don't have to pay the £50 ... but I don't want to guess.

 

Can someone on the Plusnet staff confirm the situation please ?

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 9,590
Thanks: 3,090
Fixes: 486
Registered: ‎21-04-2017

Re: Extra Fibre ... to Fibre Extra ... Activation Fee ??

Hi there.

There’s no activation fee for upgrading your package/moving to Unlimited for existing customers.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team