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Explanation of this - copper / routing

dsw
Grafter
Posts: 127
Registered: 07-04-2012

Explanation of this - copper / routing

Can anyone at PlusNet, although not directly related to PlusNet, advise on what a copper routing mismatch would be in terms of an Openreach fault? What does it mean exactly, and what remedial action has to be taken?
3 REPLIES
dsw
Grafter
Posts: 127
Registered: 07-04-2012

Re: Explanation of this - copper / routing

Nobody make sense of it?
mwarby
Grafter
Posts: 85
Registered: 11-08-2014

Re: Explanation of this - copper / routing

i think it means your phone line (copper) isnt connected to the port in the cabinet it should be, in this case the remefial action could be a remote configuration change, or an engineer visit to trace line and it connections
mwarby
Grafter
Posts: 85
Registered: 11-08-2014

Re: Explanation of this - copper / routing

if you've not got fttc installed yet, it could mean that your line is not connected to the cabinet they thought it was