Explanation of this - copper / routing

[#1]

Can anyone at PlusNet, although not directly related to PlusNet, advise on what a copper routing mismatch would be in terms of an Openreach fault? What does it mean exactly, and what remedial action has to be taken?

[#2]

Nobody make sense of it?

[#3]

i think it means your phone line (copper) isnt connected to the port in the cabinet it should be, in this case the remefial action could be a remote configuration change, or an engineer visit to trace line and it connections

[#4]

if you've not got fttc installed yet, it could mean that your line is not connected to the cabinet they thought it was